Annie has spent her whole working life in customer service. She’s a strong believer in offering the very best experience to all clients, aiming for ultimate customer satisfaction in every aspect of your contact with HR&SC.
“Clear communication is really important in a business like this,” she says, “many customers are not quite sure what we do or how the job is completed. It’s important to us that they feel comfortable asking questions, and that they understand exactly how much a job might cost, what to expect and when.”
Extensive experience in accounts also means that Annie is meticulous about estimates, outlining costs with no fuss or hidden extras.